PRIVACY POLICY

HYG2.io (“HYG2,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, communicating with us, requesting information, scheduling a consultation, or using our services. This Privacy Policy explains what information we collect, how we use it, how it may be disclosed, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide to HYG2.io, including your name, business name, email address, telephone or mobile number, website address, business information, information submitted through forms, surveys, assessments, or questionnaires, appointment and consultation information, communications with HYG2.io, information about services in which you express interest, and other information you voluntarily provide.

We may also automatically collect certain technical information when you interact with our website, including browser type, device information, IP address, pages visited, referral source, and other website usage information.

2. How We Use Information

HYG2.io may use information we collect to respond to inquiries and requests; provide requested information; schedule and manage consultations or appointments; provide customer service; communicate regarding services you requested; send appointment confirmations and reminders; follow up regarding inquiries; evaluate business needs and potential solutions; provide business, operational, technology, automation, artificial intelligence, CRM, marketing, and consulting services; improve our website, services, and customer experience; maintain and administer customer relationships; maintain security and prevent misuse; satisfy applicable legal or regulatory requirements; and send marketing communications when appropriate consent has been provided.

3. SMS and Mobile Information

When you provide your mobile telephone number and separately consent to SMS communications, HYG2.io may send text messages according to the type of communication for which you provided consent.

Marketing and promotional SMS communications will only be sent where appropriate consent has been obtained. Consent to receive marketing SMS messages is not a condition of purchasing HYG2.io services.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact [email protected].

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS Consent

SMS consent is collected separately from general website submissions where applicable. Providing a telephone number does not automatically constitute consent to receive marketing text messages.

Where our forms provide separate options for marketing and non-marketing communications, HYG2.io will use the communication preferences selected by the user. SMS consent is not sold or transferred to third parties for their own marketing purposes.

5. Email Communications

If you provide your email address, we may use it to respond to inquiries, provide requested services or information, send administrative communications, and, where permitted, provide information about HYG2.io services. You may unsubscribe from marketing emails using the unsubscribe instructions contained in those communications.

6. Cookies and Website Technologies

HYG2.io may use cookies, analytics technologies, pixels, and similar technologies to operate and improve our website, understand website usage, measure performance, and improve our marketing. Your browser may allow you to control or disable certain cookies.

7. Service Providers

We may use third-party service providers and technology platforms to operate our business and provide services. These may include providers supporting website hosting, CRM systems, communications, email delivery, SMS delivery, telephone services, appointment scheduling, payment processing, analytics, artificial intelligence, workflow automation, customer support, and cloud infrastructure.

These providers may process information as necessary to provide services to HYG2.io. We do not authorize service providers to use SMS opt-in information or consent for their own marketing purposes.

8. Artificial Intelligence and Automation

HYG2.io may use artificial intelligence and automated systems to assist with customer communications, lead management, scheduling, business analysis, workflow automation, customer service, and other operational functions. Where an automated or AI-assisted system communicates with you, information you provide may be processed by technology providers acting on behalf of HYG2.io.

9. Information Sharing

We may disclose information where reasonably necessary to operate our business; provide services requested by you; work with service providers acting on our behalf; protect our rights, systems, customers, or property; prevent fraud or misuse; comply with legal obligations, court orders, or governmental requests; or complete a legitimate business transaction such as a merger, acquisition, financing, or sale of business assets, subject to applicable law.

HYG2.io does not sell SMS opt-in consent information.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.

11. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, satisfy legal obligations, resolve disputes, and enforce agreements.

12. Your Choices

Depending on applicable law and your relationship with HYG2.io, you may request that we update or correct certain personal information. You may also request to stop receiving marketing communications.

For SMS communications, reply STOP. For email or privacy requests, contact [email protected].

13. Children's Privacy

HYG2.io services are intended for businesses and adults and are not directed toward children under 13. We do not knowingly collect personal information from children under 13 through our business services

14. Changes to This Privacy Policy

HYG2.io may update this Privacy Policy periodically. When material changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.

15. Contact HYG2.io

Questions regarding this Privacy Policy may be directed to:

HYG2.io
300 Peachtree St NE, Ste CS2
Atlanta, GA 30308-3565
Email: [email protected]
Website: HYG2.io